# Billing

Manage your organization's billing in Blnk Cloud. View invoices, set payment methods, and understand usage-based record billing

This feature is only available in the Enterprise version

Billing is where you manage your organization's plan, invoices, payment details, and record usage. Open it from [Settings > Billing](https://cloud.blnkfinance.com/cloud/settings/billing).

## Cloud plans

Blnk Cloud has two plans: **Sandbox** and **Production**. Every new organization starts on Sandbox, with a 5-day trial. Deploy Production when you need dedicated infrastructure and operational guarantees.

<Info>
For current rates and the full feature list, see the [Pricing page](https://blnkfinance.com/pricing). Sandbox and Production deployment types are covered in [Managed instances](/cloud/instances/deploy#deployment-types).
</Info>

## Usage-based billing

Sandbox and Production instances include a usage limit measured in records.

A record is any ledger, transaction, balance, identity, or reconciliation external data stored in an instance. Your record count is the total of these objects, including records from previous months. Usage is measured this way so Cloud cost grows as the product grows.

![Billing Instance usage table with a tooltip breaking down records](img/organization/billing-usage.png)

When you reach the included limit, you choose whether to opt into usage-based billing. If you opt in, you can keep creating records, and Blnk charges for each extra record stored, not for each extra record created during the month. If you do not opt in, you cannot create new records in that instance.

At the end of each monthly billing cycle, Blnk takes a snapshot of the records stored in each instance. Extra records above the allowance are billed from that snapshot.

- On monthly plans, this is billed with the next month's plan fee.
- On yearly plans, it is billed monthly as a separate usage charge.

<Note>
Extra records stay in the instance and keep counting toward your bill until you destroy or terminate the instance.
</Note>

## How to monitor your usage

Track record usage in [Settings > Billing](https://cloud.blnkfinance.com/cloud/settings/billing). Blnk does not charge for extra usage until you opt into usage-based billing for the instance.

<Frame caption="Track record usage for each instance in Billing settings">
![Billing page Instance usage table showing name, type, usage, extra records, and usage cost](img/organization/billing-instance-usage.gif)
</Frame>

## Manage your billing

From [Settings > Billing](https://cloud.blnkfinance.com/cloud/settings/billing), you can update the plan and payment details, review subscriptions and invoices, or cancel the subscription.

<Steps>
<Step title="Manage your subscription">

Click **Manage subscription** to change the plan, billing address, or payment method. Plan updates take effect immediately.

- If you upgrade, Blnk charges the prorated amount of the new plan for the billing period.
- If you downgrade, nothing is charged.

![Billing page Plan card showing the Manage subscription button](img/organization/billing-manage-subscription.png)

When a payment fails, you no longer have access to the Cloud workspace until you resolve the pending invoice. Update the payment details to clear it.

<Note>
If you do not resolve the payment within 30 days, active deployments are deleted and the subscription is cancelled.
</Note>

</Step>
<Step title="View subscriptions">

See active subscriptions and deployments.

![Billing page showing active subscriptions, billing frequency, next payment date, and monthly amounts](img/organization/billing-subscriptions.png)

</Step>
<Step title="View invoices">

View and download past invoices.

![Billing page invoices table showing invoice number, description, date, amount, and payment status](img/organization/billing-invoices.png)

</Step>
<Step title="Cancel your subscription">

Click **Manage subscription** to cancel. There are no refunds for cancellations mid-subscription. The subscription stays active until the end of the billing period.

</Step>
</Steps>

## FAQs

<AccordionGroup>
<Accordion title="Is Blnk Cloud a fully-hosted solution?">
Yes. You can deploy a fully managed ledger from your Blnk Cloud workspace with one click. No extra setup is required.

See [Managed instances](/cloud/instances/deploy).
</Accordion>
<Accordion title="How is storage measured?">
Storage is the number of records stored. A record is a ledger, transaction, balance, identity, or external data uploaded for reconciliation in the instance.
</Accordion>
<Accordion title="How is usage billed?">
Each instance includes a maximum number of records you can store. When you go over the limit, you can opt into usage-based billing. You are then billed monthly for the additional records stored in that instance, not for records created during the month.
</Accordion>
<Accordion title="Will my invoice increase as my business grows?">
Yes, and the increase follows records stored. The bill grows with additional usage. You can estimate the cost by checking the record count.
</Accordion>
<Accordion title="Do additional usage costs reset every month?">
No. Additional records remain stored in the instance and keep counting toward the bill until you destroy or terminate the instance.
</Accordion>
<Accordion title="Can I run my product with Sandbox?">
Yes. Sandbox works for smaller, low-risk projects. It does not include SLA-backed guarantees such as backups or 99.9% uptime.

For those guarantees, use Production. See [Deployment types](/cloud/instances/deploy#deployment-types).
</Accordion>
<Accordion title="When should I upgrade to Production?">
Upgrade to Production when you need dedicated infrastructure, high availability, backups, compliance, or guaranteed operational and support SLAs.
</Accordion>
<Accordion title="Is there a free trial for Blnk Cloud?">
Yes. New customers get a 5-day trial on the Sandbox plan, including a sandbox instance to build the product.
</Accordion>
<Accordion title="What happens if I exceed my plan limits?">
If you opt into usage-based billing, the instance keeps running and additional charges apply for records stored beyond the included amount. If you do not opt in, you cannot create new records in the instance.
</Accordion>
<Accordion title="What happens if a payment fails?">
You no longer have access to Blnk Cloud until you resolve the pending invoice. If you do not resolve it within 30 days, active deployments are deleted and the subscription is cancelled. See [Manage your subscription](#manage-your-billing).
</Accordion>
<Accordion title="Can I migrate from another platform to Blnk?">
Yes. If you need help with migration and onboarding, [contact Support](mailto:support@blnkfinance.com). To move data between self-hosted Core and Cloud, see [Migrate your instance](/cloud/instances/migration).
</Accordion>
<Accordion title="How do I get started?">
Sign up to Blnk Cloud. Every organization starts on Sandbox, with a 5-day trial. Then deploy an instance or connect a self-hosted Core.

See [Getting started](/cloud/start/guide). If you run into issues, [contact Support](mailto:support@blnkfinance.com).
</Accordion>
</AccordionGroup>

<RelatedTopics
  items={[
    { title: "Managed instances", href: "/cloud/instances/deploy" },
    { title: "Workspace", href: "/organization/workspace" },
    { title: "Get billing overview", href: "/reference/get-billing-overview" },
  ]}
/>